Privacy Policy
At KIYODEL, we are committed to protecting your privacy and ensuring that your personal information is handled with care and respect. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or engage with our services.
1. Information We Collect
We collect different types of information to provide you with the best experience possible:
Personal Information
When you interact with us, we may collect personal information such as:
- Name
- Email address
- Phone number
- Mailing address
- Payment details (if applicable)
Non-Personal Information
We also collect non-personal information about your use of our website, including:
- Browser type
- Device type
- IP address
- Location data (if enabled)
- Pages visited and interactions on the website
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To process your requests and donations: We may use your personal information to respond to inquiries, process donations, and send receipts or confirmation.
- To improve our services: We use the non-personal information to analyze website traffic and user behavior to improve our content and services.
- To communicate with you: We may use your contact information to send updates about our programs, services, or news, as well as respond to inquiries.
- For marketing and advocacy: With your consent, we may send newsletters, fundraising requests, or invitations to events.
- To comply with legal obligations: We may use your information to meet legal requirements or to respond to legal processes.
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted partners or service providers who assist us in operating our website, processing donations, or delivering services. These third parties are required to protect your information and only use it for the purposes we have outlined.
We may also disclose your information in the following circumstances:
- To comply with legal obligations or requests from law enforcement
- To protect our rights, safety, or property
- In connection with a merger, acquisition, or sale of assets
4. Security of Your Information
We take the security of your personal information seriously and implement reasonable measures to protect it. However, no data transmission or storage system is completely secure, and we cannot guarantee the security of any information you transmit to us. We encourage you to take necessary precautions, such as using secure passwords, to protect your information.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. These technologies help us remember your preferences, improve website functionality, and analyze usage patterns.
6. Your Rights and Choices
You have the right to access, correct, update, or delete your personal information. If you wish to exercise these rights or if you have concerns about how we handle your data, please contact us using the contact details below.
Additionally, you can opt out of marketing communications by following the unsubscribe instructions in the email or by contacting us directly.
7. Third-Party Websites
Our website may contain links to third-party websites. These websites have their own privacy policies, which we encourage you to review. We are not responsible for the content or practices of third-party sites.
8. Children’s Privacy
We do not knowingly collect or solicit personal information from children under the age of 13. If we discover that a child under 13 has provided us with personal information, we will promptly delete it. If you are a parent or guardian and believe we have collected personal information from a child, please contact us immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we update the policy, we will post the revised version on this page, and the “Last Updated” date at the top will be updated. Please check back periodically for any changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Uganda
Phone: +256 772 054 138
Email: kiyodel.uganda@gmail.com
Belgium
Phone: +32 465 93 80 00
Email: kiyodelvzw@gmail.com
Physical Address: Kihorobo Kayanga Road, Rwoho, P.O. Box 185, Ntungamo, Uganda